Demos and Videos

Service

Oracle Service Cloud In Action
Customers want answers fast. No matter where they are or what device they use.  Oracle Service Cloud provides a complete service solution across both assisted and self-service channels.

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Service Cloud Chat Overview
Live chat software provides an easy and effective way to engage a customer in the purchase process or when they need assistance solving an issue. With Oracle Chat Cloud Service, agents can always guide your customers to the best answers and outcomes.

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NZ Post Improves Customer Experience with Oracle RightNow
Oracle RightNow enables NZ Post's business objectives by giving them tools to look at customer interactions across different channels at real-time.

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More customer success story videos
See how multiple customers are benefitting from the Oracle Service Cloud.

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Oracle Policy Automation (OPA)
Learn about Oracle Service Cloud’s Policy Automation capabilities. Leverage policy-driven personalized guidance and interactive forms to better engage with online customers.

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