Oracle Cloud Free Trial Promotion

Frequently Asked Questions

FAQ

What is the Free Oracle Cloud Promotion?

The Free Oracle Cloud Promotion allows you to sign up for a 30-day free Oracle Cloud account and receive $300 in free credits to get started. During the promotion period, you will be able to try out all eligible IaaS and PaaS services. Your promotion is active until your Free Oracle Cloud Promotion credits are spent or the promotion period of 30 days has expired, whichever comes first. You have the option to continue using the same account after the promotion period by upgrading to a paid account.

Who is eligible for the Free Oracle Cloud Promotion?

All customers who have previously not signed up for the Free Oracle Cloud Promotion are eligible.

How do I sign up for the Free Oracle Cloud Promotion?

You can sign up for the promotion on the Free Oracle Cloud Promotion page. Click Sign Up and complete the registration form.

How do I get my Oracle Cloud account credentials?

After you sign up, you’ll receive an email with instructions for signing in to your new Oracle Cloud account. We’ll keep you updated by email if there is a delay in processing your request. If you want to contact the Oracle support team, please use the Chat link in the menu bar.

What is my password for accessing the Oracle Cloud Infrastructure console?

You will use the default password received in your welcome email to initially sign-in to both the MyServices dashboard and Oracle Cloud Infrastructure console. In order to access the Oracle Cloud Infrastructure console, you will need to change your default password. This update is in addition to changing your default password within MyServices.

For how long can I use my free credits?

You must use all your credits within 30 days of signing up for the Free Oracle Cloud Promotion. Any credits that are unused at the end of the 30-day promotion period will automatically expire.

What happens after the free credits are used up or expire?

Your free Oracle Cloud account will expire after you use all the free credits or at the end of the 30-day promotion period, whichever comes first. At that point you will have the option to continue using Oracle Cloud Services by upgrading to a paid account within the grace period of 30 days from the promotion expiration date.

How do I end my Free Oracle Cloud Promotion?

Your account will be automatically decommissioned and your data will be permanently deleted 30 calendar days after all the Free Oracle Cloud Promotion credits are spent or the promotion period expires, whichever comes first. There is no action required by you to end the Free Oracle Cloud Promotion.

Why do I need to provide payment information when I sign up for the Free Oracle Cloud Promotion?

To enable Oracle to provide free promotion accounts to our valued customers, we need to ensure that account holders are real people. We use your email, phone number, and credit/debit card for account set up and identity verification. For promotion users in the United States, you may see temporary charges of $1 on your account statement. Users in other countries will see a similar charge in their local currency. These are verification holds that will be removed automatically, typically within 3 to 5 days.
 
You have the option to continue using Oracle Cloud Services by upgrading to a paid account when the promotion expires. You may change your payment method on file in the Account Management section on the Oracle Cloud My Services dashboard.

What payment methods does Oracle accept?

We accept credit cards and debit cards only. Please note that we do not accept virtual cards or prepaid cards.

What Oracle Cloud Services are eligible for the Free Oracle Cloud Promotion?

For the complete list of supported Oracle Cloud Services, see the Free Oracle Cloud Promotion page.

How do I convert my Free Oracle Cloud Promotion account to a paid account?

You can upgrade at any time during your promotion or within the 30-day grace period at the end of the promotion. Simply click the Upgrade to Paid link on your Oracle Cloud My Services dashboard and complete the upgrade steps. Oracle will charge you for any service usage that you incur after all the Free Oracle Cloud Promotion credits are spent or the promotion period expires, whichever comes first.

Is the Free Oracle Cloud Promotion available in all countries?

Yes, the Free Oracle Cloud Promotion is currently available worldwide. If you are unable to find the country or territory you require, please contact Oracle Sales or Cloud Support using the Chat link in the menu bar. The Oracle Sales team can help you sign up for the Free Oracle Cloud Promotion.

Is my credit usage rate discounted during the promotion?

Yes, during the free promotional period of 30 days, your usage rates are discounted. This will let you gain free, hands-on experience with the wide range of Oracle Cloud services.

What happens after the promotional period is over?

After you have consumed all of your free credits and/or your 30-day promotional period has expired, you can decide if you want to upgrade to a paid account. Charges will be incurred at the standard Pay-As-You-Go rates for the paid account. See cloud cost estimator for details.

What are the discounted rates?

During the 30-day promotional period, you will just pay the Oracle IaaS rates for the all platform services including Oracle Databases, MySQL, Application Container Cloud Service, Java Cloud Service (Weblogic), and other services which are normally billed at higher rates.
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