Service

Standalone Chat Dynamic Agent Desktop
from $90 /seat
  • Core Solution Components
  • Chat
  • App Builder Experience Designer4
  • Chat Incident (Case ) and Service Contract Management
  • Feedback Cloud Service - Chat Surveys4
  • Analytics
  • Knowledge
  • Cloud Platform
Standard Dynamic Agent Desktop
from $110 /seat
  • Core Solution Components
  • Multichannel Incident (Case) and Service Contract Management
  • Email Management Cloud Service
  • App Builder Experience Designer4
  • Analytics
  • Dynamic Agent Desktop including contextual workspaces, opportunity tracking and mobile agent app
  • Knowledge
  • Enhanced Cloud Platform
Enterprise Dynamic Agent Desktop
from $140 /seat
  • Standard Edition
  • Social Monitor
  • Dynamic Agent Desktop including guided assitance
  • Outreach
  • Feedback
  • Enhanced Cloud Platform
Enterprise Contact Center Dynamic Agent Desktop
from $250 /seat
  • Enterprise Edition
  • Chat
  • Product Registration
  • Dynamic Agent Desktop including agent scripting and desktop workflow
  • Enhanced Cloud Platform
 
 

For additional pricing information, call 1-800-633-0738

1.
Pricing includes any required user subscription requirements at checkout
2.
Additional subscription services are available as options to the Cloud Services offerings
3.
Certain Cloud Services offerings require a minimum # of users/quantities to be purchased
4.
Seats and Sessions are pooled over the service term. Certain services are subject to transaction-based pricing for sessions consumed or outbound emails
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