Improve Visibility, Remote Monitoring, and Resolution
Get a real-time view of the performance of assets deployed in the field. Allow service managers and customers to interact with the asset, interrogate a knowledge base, determine next-best-action, and resolve issues remotely, increasing asset uptime, improving customer satisfaction, and reducing cost of service.
Optimize Scheduling and Dispatch
Optimize the scheduling and dispatch of service personnel. Balance capacity constraints, organizational business objectives, and service level agreement mandates.