FAQ

Product Master Data Management

What is Oracle Product Master Data Management Cloud?

Oracle Product Master Data Management Cloud is Oracle’s solution that helps you address your product data fragmentation, data quality, and data governance problems by enabling your organization to take control of product master data across your entire portfolio of applications. Product information can be consolidated from heterogeneous systems, stored in a centrally managed repository, cross referenced, cleansed, enriched, governed, and then shared across internal and external systems. Oracle Product Master Data Management Cloud consists of two licensable products: Oracle Product Hub Cloud and Oracle Product Hub Portal Cloud.

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What is Oracle Product Hub Cloud?

Oracle Product Hub Cloud is an enterprise-class product information management system, delivered via Cloud for lower cost and faster deployment. With Oracle Product Hub Cloud, organizations can establish a trusted enterprise product record that drives superior omni-channel commerce, accelerate product introduction, streamline trading partner collaboration, ensure regulatory compliance, and enforce data quality and governance standards on all aspects of product master data within any heterogeneous IT environment.

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What is Oracle Product Hub Portal Cloud?

Oracle Product Hub Portal Cloud is a next generation, self-service portal for your trading partners to upload products and digital assets to your Oracle Product Hub Cloud application. This modern and easy to use application brings a specialized interface to your trading partners to load products, remediate validation errors, and collaborate effectively with your internal data stewards. Oracle Product Hub Cloud helps you accelerate product on-boarding from your trading partners, enforce data quality standards, and reduce communication barriers.

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What functionality is available with Oracle Product Hub Cloud?

The following is a summary of key functionality provided by Oracle Product Hub Cloud:
  • Data On-Boarding in various file formats including CSV, Excel, and XML
  • Data Steward UI for review and remediation of staged records
  • GDSN Infrastructure
  • Item Management with rich and extensible attributes, variants, relationships, structures and packs
  • Product Taxonomy and Hierarchy Management
  • Catalog Management
  • Digital Asset Management
  • Integrated Data Quality 
  • Collaborative Workflow
  • Business  Rules and Impact Analysis
  • Search, Browse, and Mass Update
  • Data Publication
  • Audit Trail and Reports
  • Modern UI with easy personalization

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What business benefits do I get from Oracle Product Hub Cloud?

Oracle Product Hub Cloud is a foundational system for harmonizing enterprise processes. With a complete, consistent, and standardized enterprise product data, customers can accelerate product launches, simplify omni-channel commerce, increase operational efficiency, reduce IT and administrative costs, and achieve quicker deployment and time to value.

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How does Oracle Product Hub Cloud fit into my IT footprint?

Oracle Product Hub Cloud is designed to fit seamlessly into a heterogeneous IT footprint, both Oracle and non-Oracle. Using standards-based integration framework including secure FTP folders, Oracle Product Hub Cloud can consolidate and share product data in industry standard file formats including CSV, Excel, and XML to any cloud or on-premise application. It also provides public but secure web services that customers can use to orchestrate the movement of data in and out of the application.

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Can I extend, tailor, or personalize Oracle Product Hub Cloud?

Yes. Oracle Product Hub Cloud, along with other Oracle Cloud applications, can be extended, tailored, and personalized for your specific business needs. This is enabled via an abstraction layer that shields users and administrators from the complexity of software development and is meant to be easy to use for everyone. Among other functions, customers can create custom attributes, create or modify existing reports, and customize page layouts (including adding, removing, showing, or hiding components and customizing the shell UI, modifying the logo, application name, labels, and menu links). Customers can use 'Sandboxes' to simulate changes before production and implement these changes when ready. All changes are preserved through patches and upgrades.

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How do I uptake new versions of Oracle Product Hub Cloud?

Oracle will perform upgrades to customer environments as new service versions become available eliminating IT costs and unwanted burden from customers.  Oracle announces availability of new service versions in advance, and customers get the opportunity to test new versions on their test environments before going to production. Customers should systematically upgrade to the most recent version to have consistent access to Oracle's most advanced Oracle Product Hub Cloud capabilities. The upgrade process is straightforward and efficient.

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How is Oracle Product Hub Cloud licensed?

Oracle Product Hub Cloud is licensed on a monthly subscription basis. For details, please refer to the pricing page of Oracle Product Master Data Management Cloud.

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How is Oracle Product Hub Portal Cloud licensed?

Oracle Product Hub Portal Cloud is licensed on a monthly subscription basis. Oracle Product Hub Cloud is a prerequisite for Oracle Product Hub Portal Cloud. It requires, at a minimum, a license for equivalent number of product records licensed for Oracle Product Hub Portal Cloud. For details, please refer to the pricing page of Oracle Product Master Data Management Cloud.

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Are there any technology components that need to be licensed for Oracle Product Hub Cloud?

No. There are no technology components that need to be licensed for Oracle Product Hub Cloud. By providing this solution completely hosted and maintained on the Oracle Public Cloud, companies can focus on their core competency of using the application for business efficiency and transformation rather than hosting, maintaining, and upgrading it.

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Where can I find more information on Oracle Product Master Data Management Cloud?

A number of valuable resources including Demos and Videos, Datasheets, Whitepapers, and Release Readiness information are available under the Learn More section of the Product Master Data Management Cloud page.

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