FAQ

Storage

What is Oracle Storage Cloud Service?

It is an object storage solution that enables businesses to securely and reliably store files and unstructured data in the cloud. Data can be stored or retrieved, at any time, from any device connected to the Internet.

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What is Oracle Storage Cloud Service – Archive Storage Service?

Oracle Storage Cloud Service – Archive Storage Service is part of metered Oracle Storage Cloud Service. It provides storage for applications and workloads that require long-term retention at the lowest price in the industry today.

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When would I want to use Oracle Storage Cloud Service – Archive Storage Service?

As a “deep cloud” archive, the Oracle Storage Cloud Service – Archive Storage Service is ideally suited for infrequently accessed large-scale data sets such as corporate financial records, medical and pharmaceutical archives, cultural preservation content, insurance records and digital film masters.

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How can I use Oracle Storage Cloud Service?

Data can be stored and retrieved to and from Oracle Storage Cloud Service through both a RESTful web service and a Java library.

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Can I use third party backup applications?

Both Oracle and third party backup applications can be used to access and manage stored data.

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How does Oracle Storage Cloud Service protect my data?

As soon as data is stored in the Oracle Storage Cloud Service, it is automatically replicated 3 times to separate machines within the same data center. This automatic mirroring prevents data loss caused by hardware failures.

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How can I control access to my data on Oracle Storage Cloud Service?

Access to data is based on user roles. Account administrators can create custom user roles in their Identity Domain and those roles can be used to assign read-only or read/write privileges to containers. Service administrators can also set containers to be publicly readable if required.

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How can I encrypt my data on Oracle Storage Cloud Service?

Users may encrypt their data before storing it as an object on the Oracle Storage Cloud Service by using the Java library. Object data can be encrypted with a 2048-bit RSA key pair provided and managed by the customer.

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How much data can I store in Oracle Storage Cloud Service?

For Non-metered Oracle Storage Cloud Service accounts the buyer must specify how much storage capacity is required. Users of the Service Instance cannot store more data than originally purchased. At any time, the buyer can increase a service instance's storage capacity.

For Metered Oracle Storage Cloud Service accounts (which are part of Oracle Public Cloud Infrastructure Services) users of the Service Instance can store as much data as they wish as long as the account is in good standing. Buyers will be charged for usage on a regular basis.

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How large can my objects be in Oracle Storage Cloud Service?

Files of any size can be uploaded to the Oracle Storage Cloud Service. A single object in Oracle Storage Cloud Service can be as large as 5GB. To store files larger than 5GB, simply segment the original file into sizes of 5GB or less and upload the segments following a defined naming convention. Then create a new manifest object to represent all of the pieces of the original file. The resulting file can then be downloaded as a single file and is identical to the original file.

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Can I automatically delete my Objects at a scheduled time?

Yes. Individual objects can be scheduled for deletion. See the documentation for more details.

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Why is my non-metered subscription being charged overages at the end of each month?

Non-metered subscriptions have resource quotas limits for each month. When resource usage during a given month exceeds the resource quota limits, the subscription is billed in arrears at the end of the month. To understand your non-metered subscription's resource quota limits and usage please log in to MyServices.

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How do I prevent my non-metered subscription from being charged overages?

To prevent your non-metered subscription from being charged overages reduce the monthly resource usage to stay within the bounds of your subscription's resource quota limits.

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Can I set a georeplication policy for my non-metered subscription?

Non-metered subscriptions may select a replication policy which replicates data to a georeplication data center. Depending on your non-metered subscription's resource quota limits additional charges may apply. To understand your non-metered subscription's resource quota limits and usage please log in to MyServices.

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How are non-metered subscriptions billed for georeplication?

The non-metered subscription will be billed for the sum of the capacities used in both data centers. For example, if you purchase 4TB of storage capacity and you select a replication policy which replicates data to a georeplication data center then you will have 2TB of usable storage capacity across both data centers (2TB + 2TB = 4TB). The non-metered subscription will also be billed for the data transfer from the primary to the georeplication DC. For example, if you select a replication policy which replicates data to a georeplication data center and you upload 300GB to your account then you will be billed for 300GB of Outbound Data Transfer to another DC.

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Oracle Storage Cloud Software Appliance
Why do I need Oracle Storage Cloud Software Appliance?

Are you looking for a way to easily connect your on-premises applications to Oracle Storage Cloud Service, without having to deal with REST API calls to the service? You can use Oracle Storage Cloud Software Appliance in your data center to copy data to and from Oracle Storage Cloud Service through standard file-based network protocols.

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Are any licenses required for Oracle Storage Cloud Software Appliance?

The Oracle Storage Cloud Software Appliance is offered free of charge. No licenses are required. An account with Oracle Storage Cloud Service is required to store and retrieve data.

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What are the system requirements to install Oracle Storage Cloud Software Appliance?

Oracle Storage Cloud Software Appliance requires a general purpose x86 server (with two dual-core CPU, 4 GB of RAM, adequate disk space for caching), Oracle Linux 7, Docker, and the appliance software itself.

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How do I use Oracle Storage Cloud Software Appliance?

Oracle Storage Cloud Software Appliance is easy to set up and use. Install it on any host and start the appliance. Then, create local filesystems and map them to any of your containers in Oracle Storage Cloud Service. That's it!

To upload data to a container, simply copy the data over to the local filesystem. The appliance transparently caches the data, and uploads it to Oracle Storage Cloud Service.

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Can I use Oracle Storage Cloud Software Appliance with multiple Oracle Storage Cloud Service accounts?

Yes. You can create multiple filesystems and connect each filesystem to a container in a different Oracle Storage Cloud Service account. You can store all of your data in one filesystem or distribute it across several filesystems.

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What standards does Oracle Storage Cloud Software Appliance meet?

Oracle Storage Cloud Software Appliance uses open standards such as Openstack Swift, X.509, NFS (Network File System), and Transport Layer Security (TLS).

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How does Oracle Storage Cloud Software Appliance ensure that my data is secure?

To make sure that your data remains secure in transit to and from the cloud, you can configure Oracle Storage Cloud Software Appliance to automatically encrypt sensitive data before it leaves your data center. You retain full control over the keys used to encrypt your data.

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Does Oracle Storage Cloud Software Appliance support encryption key management

Oracle Storage Cloud Software Appliance includes a key- management mechanism. You can also download your encryption keys for taking regular backups of the keys.

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How is communication with Oracle Storage Cloud Service protected?

Oracle Storage Cloud Software Appliance uses TLS certificates to encrypt the communication channel. Additionally, all data sent to Oracle Storage Cloud Service can also be encrypted.

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How does the performance of Oracle Storage Cloud Software Appliance compare with NAS performance?

Oracle Storage Cloud Software Appliance caches frequently accessed data locally. So while you enjoy a low-cost storage solution in the cloud, your applications continue to experience fast retrieval of frequently accessed data, just as they would with storage that is deployed within your data center.

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