FAQ

Documents

What is Oracle Documents Cloud Service?

Oracle Documents Cloud Service lets you easily store your business content in the cloud, securely access it from anywhere, and share it with your colleagues and partners in real time. With a fast, intuitive web interface and easy-to-use desktop and mobile applications, employees can view and collaborate on files even when offline, keeping your organization running efficiently and your employees staying productive from any location.
  • Anywhere Access with Sync: Your files and folders are synchronized across your computer and mobile devices for easy access to the most up-to-date content residing in the Oracle Documents Cloud. Whether viewing files or making updates, automatic synchronization ensures that changes made by you or your colleagues will be accessible to everyone.
  • Flexible Collaboration: Securely share and collaborate on files with coworkers and others outside your organization. Oracle Documents lets you set up different levels of access for different people and create public or private links to share content internally or externally. For example, you can give your marketing team full edit rights to update content while restricting your sales team and partners to have view-only or view and download access.
  • Integrated with Oracle Social Network: The out-of-the-box integration with Oracle Social Network lets you start conversations about files and folders that can be shared with all members of the folder.
  • Integrated with Office Productivity Tools: The out-of-the-box integration with MS Office on desktop and mobile boosts productivity. On the desktop, users can open and edit files stored in Documents Cloud directly in Office, as well as share a file, view and participate in conversations, and reserve a file. On mobile devices, users can open and edit files directly within the Office app.

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How is Oracle Documents Cloud Service different from other cloud-based file sharing and sync services already out there?

Oracle Documents Cloud Service is the only solution in the enterprise file sync and share market that is designed to seamlessly integrate with your existing work practices. Oracle Documents has been developed with a rich set of APIs and embedded UI components to provide in-context content collaboration capabilities for seamlessly extending other business applications and processes. It can drive business efficiencies in areas such as sales, support, and marketing by content-enabling your existing processes. Oracle Documents combined with WebCenter Content - Oracle’s leading enterprise content management solution - provides a unified hybrid ECM solution that gives your organization the flexibility to leverage the Oracle Cloud for content collaboration while minimizing the costs, risks and complexity of managing your unstructured content.

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What languages are supported by Oracle Documents?

Languages supported include English (US and UK), Spanish, French, German, Italian, Brazilian Portuguese, Japanese, Korean, and Traditional and Simplified Chinese. This language support allows users to designate their preferred language for their Oracle Documents web interface, desktop plug-in, and mobile app.

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What operating systems does the Oracle Documents desktop sync client support?

Clients for users to synchronize their Oracle Documents content to and from their desktop are available for Windows and Mac.

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What mobile devices does Oracle Documents support?

Oracle Documents Cloud Service includes mobile apps for Apple iOS and Google Android mobile devices. For other mobile devices, you can access Oracle Documents via the web user interface which is built using responsive web design principles to give you a good viewing experience even on the smaller screen size of mobile devices.

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Where can I get more information about the capabilities of Oracle Documents?

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What partner add-ons and integrations are available for Oracle Documents?

Partners have developed apps for content migration and synchronization, mobile printing, electronic signature, and more. To see all the partner apps available, go to the Oracle Cloud Marketplace and filter by Documents Cloud.

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I’m using Oracle WebCenter Content for enterprise content management. Does Oracle Documents integrate with WebCenter Content?

Yes. There is an integration between Oracle Documents Cloud Service and Oracle WebCenter Content that lets you easily manage your enterprise content whether it resides on premise or in the cloud.

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Can I try Oracle Documents before buying it?

Free trials will be available soon. Check the Oracle Cloud Free Trials page for availability. 

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How do I purchase Oracle Documents Cloud Service?

See the Pricing Tab for information on how to purchase Oracle Documents Cloud Service.

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