Unified Sales and Service

Support high-touch and high-value accounts using Engagement Cloud's sales and service capabilities.
 

Sales

Realize the full depth and breadth of Sales Cloud capabilities to build relationships and close deals.
 

Service

Capture, manage, and share service issues related to accounts, contacts, and partners.
 
 

Knowledge

Deliver the most relevant answers to customers with the help of recommended answers, natural language search, and advanced knowledge authoring capabilities.
 

Insight

Analyze sales and service interactions, monitor SLA adherence, and leverage an accurate 360-degree view of customers.
 

Highlights

Take Customer Experience into the Digital Future
See how your business can benefit from a digital transformation and take advantage of a free innovation session with the Oracle CX team.
Forrester Positions Oracle Sales Cloud as a Leader
Read The Forrester Wave: Sales Force Automation Solutions, Q2 2017 to learn how the 10 most significant SFA providers measure up so you can make the right choice.
Gartner Names Oracle a Leader in SFA Technology
A new report for Gartner positions Oracle in the Leaders Quadrant of its "Gartner Magic Quadrant for Sales Force Automation 2017."
Oracle Receives Highest Score in Current Offering in The Forrester Wave
Learn what makes Oracle a leader, and why enterprise organizations are heavily investing in intelligence and omnichannel engagement to provide differentiated service. 
The Forrester Wave: Digital Experience Platforms, Q3 2017
Learn why Oracle leads the pack in digital experience platform providers when evaluated over 28 criteria.
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