Engage Customers

Deliver exceptional experiences

Oracle Customer Experience

From standing out in the first customer engagement, through to maintaining long lasting and rewarding customer relationships, Oracle’s comprehensive customer experience solutions deliver business results for sustainable growth and profit. Built around best-in-class marketing, commerce, sales, service, and social solutions with massively scalable open-standard APIs, multidimension robust integrations, flexible cloud-enabled delivery choices, mobile-ready application stack, social infused channels and workflows, Oracle offers the most complete customer experience portfolio solution to meet your customer experience initiative, large or small.

Oracle Marketing Cloud

Oracle Marketing Cloud powers the success of award-winning marketing teams worldwide. Oracle Marketing Cloud helps marketers accurately target prospects, easily execute campaigns, send leads to sales in real time, convert more deals, and demonstrate ROI. Transform the way you market in the digital age while delivering an integrated and highly personalized customer experience.

Oracle Commerce

Oracle Commerce empowers you to connect your customers with relevant and rewarding online shopping experiences. Oracle Commerce allows you to present products and offerings tailored to specific customers based on what you know about them. It enables you to dynamically manage content and sites across all touchpoints, to quickly respond to market and customer needs. Business user tools ensure that you are relying on the proper review/approval processes, and easily allow merchandisers and business owners to manage product catalogs, search, promotions, pricing, coupons, and offers.

Oracle Sales Cloud

Oracle Sales Cloud drives smarter sales by helping reps sell more, managers know more, and companies grow more. Oracle Sales Cloud combines a mobile-first strategy for sales reps and managers with powerful analytics and forecasting, customer insights, and seamless integration with marketing and partners for increased revenue.

Oracle Service Cloud

Oracle Service delivers connected engagements that empowers businesses to understand needs, solve problems, and delight customers. Connect Engagements. Be consistent as interactions move across channels. Oracle Service Cloud combines web, social and contact center experiences for a unified, cross-channel service solution in the cloud.

Oracle Social

Oracle Social Relationship Management (SRM) is the industry’s first unified product that delivers a seamless transition between listening, content creation, community management, and the all-important analysis of a company’s social media efforts. Oracle SRM integrates two of Oracle’s already powerful social products—Social Marketing and Social Engagement & Monitoring—into one unified and enhanced product that delivers a robust and intuitive social business solution.
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