Sales

Sales Force Automation
Maximize sales with a tightly integrated, complete set of lead-to-contract sales tools including comprehensive mobile apps, a complete customer 360, and sales team collaboration.
Partner Relationship Management
Empower partners and channel account managers, and accelerate sales with streamlined channel execution.
Sales Performance Management
Improve sales effectiveness and achieve targeted revenue goals using quotas, territories, incentive compensation, and more.
Customer Data Management
Create a trusted master customer profile that includes clean, consolidated, and complete customer information.
 
To learn more about Oracle Sales Cloud, visit the Sales Cloud pages.

Service

Service Request Management
Capture, manage, and share service issues related to accounts, contacts, and partners.
Knowledge Management
Deliver the most relevant answers to customers with the help of recommended answers, natural language search, and advanced knowledge authoring capabilities.
Customer Self Service
Allow customers to create, view, and update service requests using a configurable reference implementation with a drag and drop designer.
Multi-Channel Interactions
Provide service across multiple channels, including email, chat, and co-browse along with telephony integration that offers streamlined call flow with configurable screen pop.

Unified CX Platform

Data Management
Engage effectively with enriched data that is clean, consolidated, and complete.
Analytics and Data Visualization
Gain insight using prebuilt, in-context reports, advanced custom reporting, and data visualization.
Application Development
Configure and extend Oracle’s CX Suite for your organization.
Content and Collaboration
Share collateral and collaborate with your team to increase sales.
Process and Integration
Automate key business processes and connect with any 1st or 3rd party application.
Identity and Security
Protect your brand with Oracle’s end-to-end security and reliability.
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1-800-633-0738 (United States)

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Call us now
1-800-633-0738 (United States)

Technical Support

Oracle Cloud Discussion Forums

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Live Cloud Chat
Contact cloud advocacy team for Oracle Cloud clarifications, trial assistance, technical and functional help or any non-sales related questions. You may also find answers to common questions in FAQ of selected product.