CX Cloud Suite

 
 

Integrated CX Cloud Suite

Deliver seamless, personalized, and immediate experiences with one solution
The customer journey does not start or end with a single transaction. Oracle CX Cloud Suite is an integrated set of industry-leading applications that span the entire customer lifecycle: marketing, sales, commerce, and service. With social, mobile, messaging, analytics, and location capabilities built in, you can accompany customers as they move across channels—from online to mobile to physical location.

Unified CX Platform

A powerful foundation brings even more capabilities to CX Cloud Suite
Underlying the CX Cloud Suite is Oracle's Unified CX Platform, a powerful foundation of enterprise services for data, analytics, development, integration, content management, and more. Leverage data more effectively across your organization, automate and standardize business processes, and extend the CX Cloud Suite to suit your needs—all with unrivaled security and reliability.

Industry CX Solutions

Speed time to value with solutions tailored for the unique needs of your business
Oracle offers complete CX for Industry solutions, which are pre-provisioned with the data models, processes, policies, UI, and analytics specifically for your industry. CX for Industry solutions leverage the comprehensive Oracle product portfolio to accelerate business transformation through innovation while addressing distinct industry requirements.

Adaptive Intelligent Apps for CX

Automate the delivery of the most compelling and profitable customer experiences
Adaptive Intelligent Apps for CX uniquely combine the world's largest data marketplace, Oracle Data Cloud, with advanced artificial intelligence to generate optimal customer experience outcomes in real time. AI Apps for CX deliver day one value by easily plugging into your existing CX Cloud Suite applications and delivering product, content, and offer recommendations, and sales and service guidance to customers and employees.

Oracle Cloud Marketplace

Extend Oracle CX and innovate faster with solutions from our independent software vendor (ISV) ecosystem
Oracle Cloud Marketplace is your one-stop shop for hundreds of pre-packaged ISV solutions that extend Oracle CX Cloud Suite. Discover innovative solutions for marketing, sales, commerce, social, and customer service from Oracle approved partners and developers.
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