Featured Analyst Report

The Forrester Wave™: CRM Suites, Q4 2018

Forrester's annual Wave report ranks Oracle as a leader in CRM Suites, showcasing how Oracle's cloud offering beats competitors in breadth and depth of solutions.

Nucleus Research, CRM Technology Value Matrix 2017

Discover the top CRM vendors based on an extensive evaluation of usability and organic functionality across the three core pillars of CRM: sales, marketing, and service. And find out why Nucleus named Oracle a leader.

Ovum: Denon & Marantz (D+M)—Generating Growth the Customer-Adaptive Way

This report uncovers the eight attributes that must be orchestrated to deliver persistent customer relevance and growth, using D+M's transformation story as an example of how these eight qualities help turn businesses into customer-adaptive enterprises.

Ovum: 2017 Trends to Watch—CRM

Ovum describes the forces driving companies to evolve from tactical, basic CRM to omni-channel customer engagement hubs. Which vendors are delivering? See how Oracle stacks up.
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