The global population is expanding at an unprecedented rate and gravitating towards cities, piling more pressure on strained civic infrastructure. Meanwhile, issues such as public safety and natural disasters must be addressed as a matter of urgency. The public sector has a duty to respond to these challenges and create the smart, safe, sustainable public spaces today's populations demand.
Emerging technologies such as cloud and artificial intelligence (AI) can help by enabling fast, intuitive, self-service government apps. Likewise, the Internet of Things (IoT) and big data are producing valuable insights for those with the power to act on them. But everywhere it's a familiar story: Declining budgets mean the public sector must do more with less.