Industrial Manufacturing

Not since the introduction of the assembly line has manufacturing been subject to such profound change. Technology has reduced time to market, enhanced innovation, and enabled new business models such as product-as-a-service. New technologies such as 3D printing, the Internet of Things (IoT), and artificial intelligence (AI) are driving a manufacturing revolution.
 
Yet manufacturers are typically risk averse and cash conservative, reluctant to invest in new technology. Complex integrations with legacy systems present a big barrier to innovation. Without the right solutions to capitalize on the technologies and data streams available to them, manufacturers risk missing out on this grand opportunity.
 
Oracle CX Cloud puts industrial manufacturers in a position to take advantage of this revolution with innovative new products, services, and customer experiences.
 
Adopt profitable solution-as-a-service or product-as-a-service business models:
 
  • Offer flexible subscription services for product, services, fulfillment, monitoring, support, and asset lifecycle management
  • Increase revenue and margins with AI-powered "next best offer"
  • Improve customer satisfaction and retention with predictive services enabled by remote monitoring and AI
Provide exceptional digital customer and partner experiences:
 
  • Offer a 360-degree digital view across marketing, sales, service, finance, supply chain, and operations
  • Leverage embedded AI, IoT, and analytics to deliver consistent product and performance intelligence to all channels
  • Power effective self-service by providing guided recommendations, next best actions, perfect fulfillment, timely renewals, and support across all channels
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