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Oracle Configure, Price, and Quote (CPQ)

Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud) enables both enterprise and midsize companies to streamline the entire opportunity-to-quote-to-order process, including product selection, configuration, pricing, quoting, ordering, and approval workflows.

Oracle Sales Cloud Customer Data Management

Clean, consistent customer data is vital to a sales organization. Oracle Sales Cloud Customer Data Management helps organizations consolidate account and contact data from multiple sources, standardize addresses, resolve duplicate record issues, and ensure a best version customer profile that sales reps and sales managers can trust.

Oracle Sales Cloud Core Sales Force Automation

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales reps and sales managers. Easy-to-use productivity tools such as sales coach, opportunity assessment, call reports and a centralized team calendar keep sales reps on track with the information and guidance they need to close more deals. Oracle Sales Cloud increases sales teams’ effectiveness and encourages critical communication about each in-flight opportunity.

Oracle Service Cloud Dynamic Agent Desktop

Oracle Service Cloud Dynamic Agent Desktop guides your agents with relevant knowledge. Agents dynamically learn from every interaction so they can quickly address a customer's immediate issue.

Oracle Service Cloud Web Customer Service

A reputation for excellent customer service can differentiate your brand and drive revenue. Oracle helps you earn that reputation by transforming your online web service into a highly interactive customer experience. Oracle Service Cloud Web Customer Service pushes relevant knowledge to where your customers need it, harnessing the external Web 2.0 knowledge assets they require to make purchasing decisions.
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