Customer Successes


All Nippon Airways
“Only Oracle Service Cloud provides the functions we require to integrate and manage customer inquiries and interactions across all channels, enabling us to improve call-center staff productivity and enhance the customer experience throughout the entire service chain—from reservation, to airport and inflight services, to arrival and post arrival.”
Yuko Yoshimura
Director, Innovation and IT Strategy, Service Innovations
All Nippon Airways Co., Ltd.

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