Customer Successes

Empower People
American Career College
"Our vision at ACC/WCU is very simple. We want to be the premier leader in the healthcare educational industry, and – most importantly – we want to provide the best faculty to teach the students. In order to do that, ACC/WCU needed to engage with a premier technology organization to help us modernize and automate our HR technology so we could transform the HR organization. Oracle Human Capital Management Cloud rose to the top because of Oracle’s vision, because it offered an integrated solution, and because of Oracle’s commitment to our success. Now we have technology that will grow with us and has enabled us to capture, nurture, and really propel the human workforce in the organization to a new level."

Segar Annamalai
Chief Information Officer
American Career College
Herbalife
"As a long time Oracle ERP customer, Herbalife needed a modern HR platform to deliver consistent global HR operations. With operations in over 80 countries, Herbalife selected Oracle Fusion HCM in the cloud to rapidly address the complexities of our global organization."

Mark Schissel
Senior Vice President and CIO
Herbalife
Toshiba
"We looked at many SaaS HCM offerings and felt that the Oracle HCM Cloud Service was the best one to help us further our goals of being a high performance organization. We already see a number of benefits from the solution, including a more aligned environment in which all our employees will be focused on the same goals. We’re very excited about the potential for Toshiba Medical Solutions to provide better development opportunities for our managers and employees."

Pim Vogel
Senior Manager HR Europe
Toshiba
Zions Bancorporation
Managing for Better Compliance
"The banking and financial industry is undergoing a great scrutiny of all of our processes. So cost is extremely important, but so is being compliant."

Deborah Battista
Senior VP, Director Corporate Learning & Executive Development
Zions Bancorporation
Global Human Resources
CAJ Senior Care Services Company
"We aim to lead the industry, with a focus on growth innovation. We are dedicated to providing better customer service by adopting new technology, new products and new concepts. The innovative talent management models require an innovative HR system. Thanks to Oracle’s leading Cloud technology and Cloud solution, the integrated HR system provides us with highly efficient and professional solutions to address our business’ demands."

Yao Li
Founder
CAJ Senior Care Services Company
Elizabeth Arden, Inc
"We are very pleased with the functionality of Oracle Fusion HCM for our international human resources needs. Not only is it a great way of bringing the same HR functions to our entire global employee base, it has a lot of future potential as we work to further streamline processes and innovate our HR activities. We’re really excited about the self-service aspect, and how simple it makes international reporting."

Lita Cunningham
Senior Vice President, Global Human Resources
Elizabeth Arden, Inc
Gerson Lehman Group
"As an industry leader in connecting businesses and individuals to insights that empower better decisions, Gerson Lehrman Group needed an HCM solution that could keep pace with its growth and global presence. When we were looking for an HCM solution that could help solve our need for more real-time human capital metrics and enable us to continue to attract, reward and retain the best talent, it was clear that Oracle HCM Cloud Service was the answer. We are looking forward to launching later this year and plan to reap the benefits immediately in our year-end compensation and benefits open enrollment processes."

Matthew Jagoda
Global Head of HR
Gerson Lehman Group
Profource
"Implementing Oracle Fusion Human Capital Management helped us create a centralized, highly efficient environment to manage and develop our employees, while improving our competences and competitive advantage, as well as decreasing costs."

Berry Clemens
Director
Profource
Siemens Global Shared Services North America
"We envision efficiency gains by optimizing and automating HR Services delivery across North America. Oracle Fusion HCM offers configurable integrated processes, mobile enablement and real-time access to actionable data that will significantly improve the experience for HR professionals, managers and employees."

Evelyn Fuessinger
CEO
Siemens Global Shared Services North America
Leverage Platform
Demand Analysis
"It is a significant asset for us to tell customers that our entire application is run on Oracle Database Cloud Service. We first show them how our application delivers customer intelligence for their businesses, and then explain that, with Oracle technology behind the service, they can adopt it flexibly and with full confidence in its scalability, security, and high availability.”

Peter Mulligan
Cofounder and Director of Sales and Marketing
Demand Analysis Ltd.
Settle Our Estate
“With Oracle Database Cloud Service, we get greater value at a lower price point than with any another cloud vendor. I receive the best technology in the world, managed in an automated deployment platform that allows me to focus on my core business instead of on managing IT infrastructure.”

Ron Hardman
Founder
SettleOurEstate.com
Manage Enterprise Performance
Baxters
"We are excited about the new Oracle Planning and Budgeting Cloud Service. A Cloud-based solution has the potential to help us free up resources to focus on continued innovation and growing our business internationally."

Elaine McKechnie
Head of IT
Baxters Food Group
Cervello
“Oracle Planning and Budgeting Cloud Service will provide a high degree of value to our customers by helping to remove barriers to implementing a world class planning and budgeting application. The Oracle solution is extremely flexible, scalable, and feature-rich with functionality on par with the Oracle Hyperion Planning on-premises offering.”

Chris Boulanger
VP, EPM Practice
Cervello, Inc.
Qubix

“We are extremely excited about the new Oracle Planning and Budgeting Cloud Service offering. We expect this solution to enable customers to get up and running quickly and streamline their planning, budgeting and forecasting processes, all with lower up-front costs and investment risk than a traditional on-premise solution.”


Neil Sellers
Director
Qubix International
Salmat

“The pre-delivered training in Oracle Planning and Budgeting Cloud Service is a great value add to the customer. This training helps to accelerate deployment by facilitating on-boarding, education and buy-in for the product when rolled out.”


Maria Hugo
Enterprise Systems Manager
Salmat
Marketing
DocuSign
"Our marketing automation platform implementation is delivering a hugely valuable set of capabilities, programs, content and results. It's helping yield the best demand generation lead and web revenue results our company has ever seen."

Dustin Grosse
Chief Marketing Officer
DocuSign
Service
Garmin Deutschland GmbH
“Oracle RightNow Web Self Service Cloud Service is the best solution for providing knowledge-based answers and publishing them in a controlled manner. Our customer service quality has increased sharply, since our service professionals only have to resolve cases that Oracle RightNow’s knowledge database cannot yet help."

Gerhard W├Ârner
Manager Customer Service and IT
Garmin Deutschland GmbH
Jackson Hewitt Tax Service, Inc.
“We like that Oracle RightNow is cloud based and always one step ahead in developing new features in the CRM applications that we can leverage to make our customers’ experience better, easier, and seamless."

Tim Bechtold
Vice President of Customer Service
Jackson Hewitt Tax Service, Inc.
New Zealand Post
“Oracle RightNow has been at the core of New Zealand Post’s transformation journey for years, and plays a key role in the success of our customer experience strategy. We gained a single view of customer interactions, reduced chat handling time by 25% and improved our agent productivity by 10%.”

Russell Stephens
Head of Customer Channels
New Zealand Post
PhotoBox
"Oracle RightNow helps us to deliver superb customer experience and is integral to our vision of presenting a personal, responsive, and customer-focused brand."

Helen Ellis
Director, Customer Experience
PhotoBox
ResortCom International
“Customer experience is the new sales frontier. Our success is based on product strength and high quality customer-experience. That experience is determined in the contact center, and Oracle RightNow cloud-based customer-experience solutions help us provide a superior experience, every time.”

Alex Marxer
President
ResortCom International
The Boston Globe
“Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.”

Robert Saurer
Director of Customer Care and Marketing
The Boston Globe
Talent Management
Be The Match
"Oracle Taleo Business Edition Cloud Service was the frontrunner when it came to choosing our talent management platform. The solutions are easy-to-use, affordable, provide an attractive interface, and deliver workflow capabilities that we never had before."

Tiffany Lyons
Systems & Solutions Administrator
Be The Match
Cricket Communications
"We wanted something that was based in the cloud; we didn't want to have to implement and maintain a lot of revisions and enhancements."

John Moxley
Director of Leadership Development
Cricket Communications
CSX Corporation
CSX fills open positions 40% faster with better visibility into available talent pool

"With Oracle Taleo Recruiting Cloud Services, we have visibility into our entire talent pool, allowing us to effectively identify the best candidates and fill positions more quickly. We’ve cut average hiring times from 80 days to 48 days and improved the overall recruiting process for candidates and hiring managers."

Jennifer Burnett
Assistant Vice President for Talent Acquisition
CSX Corporation
Jackson Hewitt Tax Service, Inc.
"Oracle Taleo Learn Cloud Service is a strong fit for our unique learning environment. It allows us the flexibility to scale readily when we need to, without the cost of maintaining costly, on-premise deployments. As important, the platform is highly flexible to allow us to deliver training through many different modes."

Barbara Jordan
Chief Learning Officer
Jackson Hewitt Tax Service, Inc.
Newfield Exploration
"Tracking goals in Oracle HCM Cloud has led to more performance conversations. We're seeing the employees start to again take the initiative to pull their managers into those conversations and we're also seeing managers engage their employees more."

Yong-San Casarez
HR Business Partner
Newfield Exploration
Skanska
Managing through Acquisitions (Video)

"We just went through an acquisition phase. We want to keep people and understand what skills they have so we can benefit from them."

Peter Bjork
Vice President of Information Systems Strategies
Skanska
Standard Life
"The rollout should be completed by Q1 next year, and that's important because a larger percentage of our revenues will flow from across the globe over the next few years. It will allow us to identify talent, provide a very professional, consistent approach and manage our workforce on a global basis."

Sandy Begbie
Group Operations Officer
Standard Life
Value Chain Execution
Red Robin Gourmet Burgers
"Red Robin is excited to be one of the first Oracle customers to roll out the full end-to-end Fusion HCM and ERP solution. These innovations will translate into better guest and team member experiences and enable Red Robin to be a continued market leader.”

Chris Laping
Senior Vice President, Business Transformation, and CIO
Red Robin Gourmet Burgers
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