Exceed Customer Expectations with Smarter CX

Modern consumers have set the bar high for seamless, personalized, and immediate experiences. Oracle offers a smarter approach to customer experience so you can meet and exceed skyrocketing expectations.
 
 

Connected Data

Unify, sync, and augment customer data across the entire customer journey, from awareness to purchase to support to advocacy.

Connected Experiences

Power continuous and consistent omni-channel experiences, no matter where, when, or how a customer begins the engagement.

Connected Intelligence

Achieve a higher level of customer insight through advanced capabilities like artificial intelligence, chatbots, Internet of Things (IoT), and more.
 
 

Oracle CX Cloud Suite

Oracle CX Cloud Suite is an integrated set of applications that span the entire customer lifecycle from marketing to sales, and commerce to service.

 
Personalize every experience to increase engagement, advocacy, and revenue using the complete, data-driven marketing solution that marketers love and IT trusts
Oracle Commerce Cloud is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform.
Support high-touch and high-value accounts using Engagement Cloud's sales and service capabilities.
Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.
Help your sales teams, channels, and ecommerce sites sell faster, more easily, and more accurately, anywhere, and on any device.
Drive new business model innovation and enable recurring relationships to generate additional revenue from your goods and services.
Leverage Oracle Loyalty Cloud and increase customer lifetime value and profitability.
Shift to a new type of customer relationship by listening to what customers are saying with the industry's leading social platform.
Whatever corner of the industry you're in—brands, agencies, publishers, or technology platforms—we bring together data and technology to help you better understand your audience, where to best engage them, and how to measure it all.
Delight customers and drive sustainable growth through powerful reporting and deeper customer insights based on market-proven best practices, prebuilt dashboards, and rich metrics.
Unleash the power of innovative digital technologies to acquire and captivate your customers with Oracle's innovative, industry-tailored solutions.
Take advantage of the most complete CX technology platform available to build a better customer experience today.
 

Highlights

Take Customer Experience into the Digital Future
See how your business can benefit from a digital transformation and take advantage of a free innovation session with the Oracle CX team.
Explore Tomorrow, Today
Join us for Oracle Cloud Day, part of a global event that will bring you closer to tomorrow’s technology through the cloud.
Oracle OpenWorld 2019
Join us in September and learn how to do more with your applications, adopt new technologies, and network with product experts and your peers.
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